Still no broadband!

My broadband saga continues, it was to be installed on Wednesday (this was the 3rd appointment to install it) but no one ever showed up to do it, the last 2 times i was phoned to say 'the cabinet' wasn't ready! now i am being told that they do not know when it will be ready 'the ports are not ready' i was told it could take minutes, days, weeks , months or years!!!!!  it took them since the 22nd june to tell me this!!! I was SO upset and annoyed by it and now I have to go back to the drawing board and re order with another provider. I know in the scheme of things it seems such a small thing but i use the internet for work and it is very difficult without it.